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    All of items are made to order and handcrafted in our Nyack, New York studio. Please be aware that every category has a different processing time. Please see below for your reference. Also note that if your order includes multiple items that have different processing times, we will ship your order when the items with the longest processing time are complete. If you need an item rushed, please contact us at customerservice@cocoandpistachio.com 

    Once your order has shipped, you will receive a confirmation email with your tracking number on it. That confirmation email will go through the email that you used when you ordered, so please check that email’s inbox and spam folder.

    International Shipping: When you order merchandise from another country, you are required to pay customs to bring that item into the country, it is your country’s sales tax. We are not responsible for your country's customs fee 

    Bandanas - ships in 3-5 business days (includes monogram bandanas) 

    Beds - ships in 15 business days

    Blankets -  ships in 7-10 business days

    Apothecary - ships in 1-2 business days